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Frequently Asked Questions


 My yard is very small; can I still have a Pony at our party?
Our ponies are used to giving rides in all sorts of locations.
Small yards are  no problem. We can use a driveway or quiet street, or other
spot in your yard, even if it is small. Please contact us to discuss your particular
situation; I am  sure we can make it work!

Is one pony enough?
How many ponies you need depends on how many
guests you have attending your  party and how often you want
them to ride. A general rule of thumb is that 2 ponies  can
comfortably handle 15 guests in one hour, each riding
a minimum of 2 times. Please contact us to discuss your
function and together we can figure out what you need to best entertain your guests.

Do you have insurance?
Ponyland Pony Parties carries full liability insurance, proof of which
can be provided. Our safety record is unblemished and we take
pride in our attention to detail which is  key to this fact.

What if we have older children or adults who want to ride?

Unfortunately, our ponies have a 75 pound weight limit. We are able
to bring many miniature horses for those individuals to pet and love upon.

Is there a mess?
We will make sure any mess will be cleaned up prior to
our departure. We leave  the grounds exactly as we found them
(although some people insist we leave the "presents" for their
garden - but that's your choice!)

How much does it cost?
Cost varies, depending on where you are located,
how many ponies you want and how long we will be at
your function. Please contact us to discuss pricing. we have
 found that in comparison with other types of
entertainment, pony parties are a  good value and a unique way to
entertain your guests.

How is cost of the party determined?

While our prices are very competitive with other companies,
we'll be less than some and a little more than
others. Our prices are based on location of the party
 and travel time from our mini farm. Even though
we are usually at your party for  an hour, there are
many hours of prep time involved so that you can have
 "The Best Party in Town!"

Remember, you get what you pay for.

If you would like our services and find a
cheaper company, please feel free to ask if we
can match our competitors prices, however if we cannot, it may
be due to the price of fuel.

What does the price include?

When you book a pony for your function, we agree on the time that the
 animal will be available to your guests...Based upon that, we arrive
 early to prepare the area that the pony will be giving rides,
 get the pony tacked up and ready, and introduce him to the
  area where he will be working. We provide adult
handlers to ensure safety protocol is  followed, while
 ensuring your guests have a great riding experience.
 We give rides by  hand walking the animal on your
 property, or on our pony wheel. While the ride takes  place,
we answer questions that the rider may have...about the pony
or caring for  them...making this an educational experience as well.
We will provide rides to your guests until the allotted
 time is up We always make sure everyone gets the
 same  amount of rides to ensure everyone goes home happy.
 After the rides we give the guests the opportunity to give the
 pony treats, watch him get ready to go home and answer questions they
may have. We will clean up any mess prior to our departure.

When should I reserve the party date?

As soon as you have decided on a date and time, you
should let us know by calling 440-635-PONY. We will write
you down tentatively in our schedule. We will require you
send a deposit within 3 business days along with our reservation
form to confirm  that date and time. If we do not receive
 your deposit, we reserve the right to book  another party for
that day and time.
If you have a special situation, let us know.
  We are always willing to work with you. YOUR PARTY IS NOT BOOKED
WITH
PONYLAND PONY PARTIES UNTIL YOU RECEIVE CONFIRMATION
 OF YOUR
DEPOSIT RECEIVED. Therefore, we suggest holding off
mailing those invitations  until you’ve received a confirmation from
us to avoid disappointed guests.

Will I get a confirmaton?

Once we receive your paperwork in the mail, we will notify you. We do
 not confirm  parties by phone. We will either email you a confirmation
 or send it by mail.

What if it rains?

We always call you the night before your event to touch base and
 confirm details. If there is a possibility that weather may be
a factor we discuss options, which may  include, rescheduling,
 delaying the ponies arrival (if rain for instance is due early afternoon,
 we may have the pony arrive earlier). Ponyland Pony Parties,
Inc. does  not overbook their day... so we can be flexible,
understanding that having a yard filled with disappointed
guests can be a problem! We stay in contact with you by
 cell phone on the day of your party to make any changes
 necessary to the schedule. But, ultimately, if you decide the
 weather is going to prevent the guests from enjoying
 the pony rides, then we will cancel the engagement and reschedule  
to another date.

How far do you travel?

In general, we cover all of Northeast Ohio and Western Pennsylvania.
 Please call us to discuss your event. There are times
when we are available to travel outside  our normal areas.

Do you take pictures?

We are in the process of setting up the availability of taking High
 Quality Professional pictures, like you may have seen taken at schools,
 amusement parks,  shopping malls and the like. We will be excited
 to offer this service in the near  future!! They will be keepsakes for many years to come!

Why should I book a party with Ponyland Pony Parties.?

We are a family owned and operated company. We offer
 exceptional quality animals, both in temperament and appearance.
They enjoy a high quality standard of living, spending much
of their time either in the pasture with their buddies or in their
comfy stalls where treats and pampering are ramped. When
 they do work, they are enthusiastic and extremely sociable.
They really love interacting with people and it shows! Brian
 and I really love what we do and are eager to share  our love
of horses with you and your guests! We are reliable, courteous
 and will  provide your event with an experience that will be talked about for
a long time!
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